Privacy Policy
Effective Date: January 1, 2025
Welcome to Intrade (intrade.com.au). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, services, and products, in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
1. Who We Are Intrade is an Australian-based platform offering services, resources, and products to the trade community. This policy covers all data interactions on intrade.com.au.
2. What Data We Collect We may collect and process the following types of personal and non-personal data:
Identity data: name, date of birth, gender.
Contact data: email, phone number, mailing address.
Employment/trade data: trade type, business details, ABN (if applicable), work history.
Account data: usernames, passwords, preferences, purchase history.
Payment data: billing address, payment card details (via secure third-party processors).
Device and technical data: IP address, browser type, operating system, device identifiers, cookies, session data.
Usage data: pages visited, links clicked, time on site, interaction with features.
Location data: general geographic location derived from IP address.
Marketing and communication data: preferences for receiving marketing from us or third parties.
Survey or feedback data: responses provided through surveys, competitions, or promotions.
3. How We Use Your Data We use the data we collect for the following purposes:
Provide and improve our products, services, and website.
Process transactions, orders, and service requests.
Communicate with you about updates, offers, competitions, or newsletters.
Personalise your experience and deliver relevant content.
Conduct research, analytics, and reporting (always anonymised before external sharing).
Develop and improve Intrade and future businesses we create.
Comply with legal obligations, resolve disputes, and enforce agreements.
4. How We Share Your Data We do not sell your personal information. We may share anonymised or aggregated data with:
Partners, sponsors, or affiliates (including businesses we own or may create).
Service providers assisting us with hosting, IT, payment processing, marketing, analytics, or customer support.
Regulatory or law enforcement agencies, if required by law.
All third-party access is strictly controlled, and data shared externally is always anonymised or de-identified.
5. How We Store and Protect Your Data Your data is stored securely using industry-standard encryption, firewalls, and access controls. While we take reasonable measures to protect your data, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights Under Australian privacy law, you have the right to:
Access your personal information.
Correct or update inaccurate information.
Request deletion of your data (subject to retention obligations).
Opt out of marketing communications at any time.
To exercise these rights, email us at privacy@intrade.com.au.
7. Cookies and Tracking We use cookies and similar tracking technologies to:
Enhance your browsing experience.
Analyse site traffic and performance.
Personalise marketing and content. You can adjust your browser settings to refuse some or all cookies, but this may impact site functionality.
8. International Transfers While our services are Australia-based, some service providers may store or process data overseas. We ensure any such transfers comply with Australian privacy laws and offer adequate protection.
9. Data Retention We retain your personal information only as long as necessary to fulfil the purposes outlined or as required by law.
10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by posting updates on our site or contacting you directly.
Contact Us For privacy questions or concerns, contact: 📧 privacy@intrade.com.au
